Introduction

Ojebalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

When you request a consultation or contact us, we may collect:

  • Name and contact information
  • Email address and phone number
  • Age and physical characteristics for calculation purposes
  • Activity level and lifestyle information
  • Any other information you choose to provide
Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website and exit pages
  • Cookie data as described in our Cookie Policy

How We Use Your Information

We use the information we collect to:

  • Provide lifestyle nutrition calculation services
  • Respond to your inquiries and consultation requests
  • Send educational information about nutrition planning
  • Improve our website and services
  • Analyze usage patterns and trends
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • With service providers who assist us in operating our website
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +62 542 721 984
  • Address: Jl. MT Haryono No. 42, Balikpapan 76114, Indonesia